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"Outstanding service, genuine kindness, and going above and beyond
We cannot say enough good things about Moose and his team. On August 4, our daughter’s 2017 Hyundai Tucson suffered a catastrophic engine failure while she was driving on I-94 near Menomonie. Moose was the person who helped her when this happened, and his kindness and willingness to help made an incredibly stressful situation much easier for our family.
He even stayed open late so we could make the 90-minute drive to Menomonie to pick up our daughter. He arranged to have the vehicle towed to Eau Claire Hyundai, where it remained for 12 weeks while we tried to resolve the engine issue with Hyundai. When it became clear that we needed another solution, Moose helped us again by getting the vehicle back to his shop and finding a replacement engine for approximately $5,000 less than the dealership had quoted—with a three-year warranty.
What stands out most is that Moose didn't just tow a car or arrange a repair. He genuinely cared about helping our daughter and our family, and he continued looking for a practical, affordable solution when we really needed one. He was responsive, resourceful, compassionate, and willing to go far beyond what we expected.
After everything we went through, we are incredibly grateful that Moose was there to help. We would recommend him and his shop without hesitation. If you need someone who treats you like a person rather than just another job, give Moose a call. He is the kind of business owner you hope to find when something goes wrong."
-Jim P.